Terms of service
Terms of Service
Last Updated: September 11, 2026
These Terms of Service govern your use of PurrCrown.shop and purchases made through our online store.
By accessing our website or purchasing from PurrCrown, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of the website.
1. Online Store Terms
You may use our website only for lawful purposes and in accordance with these Terms.
You must not use our products, services, or website for any unlawful, fraudulent, abusive, or unauthorized purpose.
2. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, sizing information, availability, and pricing.
Colors and appearance may vary slightly depending on lighting, photography, manufacturing variations, and the display settings of your device.
Pet owners are responsible for reviewing available sizing information and selecting an appropriate size for their pet.
3. Prices
Product prices are displayed on our website and may change without prior notice.
Any applicable taxes, duties, or other charges will be displayed or handled as required by applicable law and the circumstances of the order.
4. Orders
Submitting an order does not necessarily mean that it has been accepted.
We reserve the right, where legally permitted, to reject or cancel orders because of product unavailability, incorrect pricing, suspected fraud, payment problems, or other legitimate operational reasons.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
5. Shipping
PurrCrown currently provides free worldwide shipping.
Our estimated delivery time is 7–10 days. Delivery estimates are not absolute guarantees and may be affected by customs processing, carrier delays, weather, holidays, incorrect delivery information, or other circumstances outside our reasonable control.
Please see our Shipping Policy for additional information.
6. Returns and Refunds
Eligible purchases are covered by our 30-day free return and refund policy.
The full conditions and procedures are provided in our Return & Refund Policy.
7. Intellectual Property
Unless otherwise stated, content created for and owned by PurrCrown, including original website text, graphics, branding, design elements, and other materials, is protected by applicable intellectual property laws.
You may not reproduce or commercially exploit PurrCrown-owned content without appropriate authorization.
8. Third-Party Services
Our store may rely on third-party providers for services such as payment processing, shipping, analytics, or website functionality.
Use of third-party services may also be subject to the terms and policies of those providers.
9. Limitation of Liability
To the fullest extent permitted by applicable law, PurrCrown will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
10. Changes to These Terms
We may revise these Terms of Service when necessary. Updated terms will be posted on our website with an updated revision date.
11. Contact Information
Questions regarding these Terms may be sent to:
Email: support@purrcrown.shop
Phone: +1 (480) 220-6718
PurrCrown
16107 E Glenpoint Drive
Fountain Hills, AZ 85268
United States