TERMS OF SERVICE

Last updated: July 28, 2026

These Terms of Service govern your access to and use of purrcrown.shop, including all information, products, services, tools, and features made available through the website.

Throughout these Terms, “PurrCrown,” “we,” “us,” and “our” refer to PurrCrown. “You,” “your,” and “customer” refer to any visitor, purchaser, or user of the website.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and all policies referenced herein.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and accepted these Terms.

You must not use the website if you do not agree with these Terms.

You must be at least the age of legal majority in your place of residence or have permission from a parent or legal guardian to use the website and place an order.

2. Online Store Use

You agree to use purrcrown.shop only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activity
• Submit false, inaccurate, or misleading information
• Attempt to gain unauthorized access to our systems
• Interfere with the security or operation of the website
• Introduce viruses, malicious code, or harmful software
• Copy, reproduce, distribute, or exploit website content without permission
• Use automated systems to scrape or collect website data
• Impersonate another individual or organization
• Place orders using unauthorized payment information

We reserve the right to restrict or terminate access where misuse, fraud, abuse, or suspicious activity is identified.

3. Product Information

We make reasonable efforts to display accurate product descriptions, measurements, specifications, images, colors, and availability.

However, product colors and appearance may vary depending on screen settings, lighting conditions, manufacturing updates, or photographic presentation.

Minor differences that do not materially affect the product’s purpose or function may not be considered defects.

Customers should review all product descriptions, dimensions, care instructions, warnings, and compatibility information before purchasing.

4. Pet Product Safety

Pet accessories should be used responsibly and under appropriate supervision.

Customers are responsible for selecting products suitable for their pet’s species, breed, size, age, behavior, health, and individual needs.

Unless specifically stated otherwise, our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Always discontinue use if a product becomes damaged or causes discomfort. Consult a qualified veterinarian when you have questions concerning your pet’s health, safety, behavior, or suitability for a particular product.

PurrCrown is not responsible for harm resulting from misuse, lack of supervision, improper sizing, failure to follow instructions, or continued use of a damaged product.

5. Prices and Payments

Product prices are displayed on the website and may change without prior notice.

Applicable charges, discounts, taxes, and order totals will be displayed during checkout before payment is submitted.

You agree to provide current, complete, and accurate billing and payment information.

We may use third-party payment providers to process transactions securely. PurrCrown does not guarantee that every payment method will be available in every country.

6. Order Acceptance

Submitting an order does not automatically guarantee acceptance.

We reserve the right to refuse, limit, cancel, or review an order for reasons including:

• Product unavailability
• Pricing or product information errors
• Suspected fraud or unauthorized payment
• Unusual order quantities
• Shipping restrictions
• Incomplete customer information
• Violation of these Terms

If an order is canceled after payment has been collected, an appropriate refund will be issued to the original payment method.

7. Shipping

PurrCrown offers free standard worldwide shipping.

Most orders are expected to arrive within approximately 7–10 business days. Delivery estimates are not guaranteed and may be affected by customs, carrier operations, weather, public holidays, local disruptions, incorrect addresses, or other circumstances outside our reasonable control.

Additional details are provided in our Shipping Policy.

8. Returns and Refunds

Eligible purchases may be returned free of charge within 30 days after delivery.

All returns, refunds, exchanges, and damaged product claims are governed by our Return and Refund Policy.

9. Promotions and Discount Codes

Discount codes and promotional offers:

• May be valid for a limited time
• May apply only to selected products
• May require a minimum purchase
• May not be combined with other offers
• May be limited to one use per customer
• May be withdrawn or modified where legally permitted

Discounts cannot normally be applied after an order has been completed.

10. Intellectual Property

All website content, including the PurrCrown name, logos, graphics, photographs, product descriptions, text, layouts, icons, videos, and designs, is owned by or licensed to PurrCrown and is protected by applicable intellectual property laws.

You may use the website for personal, non-commercial shopping purposes only.

You may not reproduce, modify, publish, distribute, sell, license, or commercially exploit our content without prior written authorization.

11. Customer Reviews and Submissions

When you submit a review, image, comment, suggestion, or other content, you confirm that:

• You have the right to submit the content
• The content is accurate and lawful
• The content does not violate another person’s rights
• The content is not abusive, defamatory, fraudulent, or misleading
• The content does not contain malware or unauthorized advertising

You grant PurrCrown a non-exclusive, worldwide, royalty-free right to use, display, reproduce, adapt, and publish the submitted content for store-related and promotional purposes, where permitted by law.

12. Third-Party Services and Links

Our website may contain links to services operated by third parties, including payment processors, shipping providers, analytics providers, or social media platforms.

We are not responsible for the availability, accuracy, security, privacy practices, or content of third-party services.

Your use of third-party services may be governed by their own terms and policies.

13. Website Availability

We aim to keep the website accessible and accurate, but we do not guarantee uninterrupted or error-free operation.

We may update, suspend, modify, or discontinue part of the website at any time for maintenance, security, operational, or commercial reasons.

14. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted or error-free
• Every product will be available at all times
• Product information will be free from minor inaccuracies
• Delivery estimates will always be achieved
• Every product will be suitable for every individual pet

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

15. Limitation of Liability

To the fullest extent permitted by law, PurrCrown will not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of the website or products.

Where liability cannot legally be excluded, our liability will be limited to the amount paid for the product giving rise to the claim, except where applicable law requires otherwise.

This section does not exclude liability for fraud, intentional misconduct, gross negligence, personal injury caused by negligence, or any liability that cannot legally be limited.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold PurrCrown harmless from claims, losses, costs, or expenses arising from your unlawful use of the website, violation of these Terms, misuse of a product, or infringement of another person’s rights.

17. Termination

We may suspend or terminate access to the website when we reasonably believe that a user has violated these Terms, engaged in fraud, abused our services, or created a security risk.

Provisions intended to survive termination will remain effective.

18. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.

19. Changes to These Terms

We may revise these Terms periodically to reflect legal, operational, or service changes.

The updated version will be published on this page with a revised “Last updated” date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms where permitted by law.

20. Governing Law

These Terms are governed by the laws of the State of Arizona and applicable federal laws of the United States, without regard to conflict-of-law principles.

Mandatory consumer protections available in your place of residence remain applicable where they cannot legally be excluded.

21. Contact Information

Questions about these Terms may be sent to:

PurrCrown
16107 E Glenpoint Drive
Fountain Hills, AZ 85268
United States

Email: support@purrcrown.shop
Phone: +1 (480) 220-6718
Website: purrcrown.shop