Contact Us

We’re Here to Help

Thank you for visiting PurrCrown.

Our customer support team is available to assist you with questions about products, orders, shipping, returns, refunds, payments, or general store information.

Before contacting us about an order, please include your full name, order number, email address used at checkout, and a brief description of your request. This information will help us locate your order and provide assistance more efficiently.

Customer Support

Store Name: PurrCrown
Website: purrcrown.shop
Email: support@purrcrown.shop
Phone: +1 (480) 220-6718
Address: 16107 E Glenpoint Drive, Fountain Hills, AZ 85268, United States

Customer inquiries are generally reviewed during regular business days. Please allow up to two business days for a response, especially during weekends, public holidays, or periods of high order volume.

Order Assistance

For questions concerning an existing order, please provide:

• Your order number
• The name used when placing the order
• The email address connected to the order
• A description of the issue
• Clear photographs or videos when reporting damaged, defective, or incorrect products

Please do not send a return to our business address without receiving return instructions from our support team. Unauthorized returns may not be accepted or may experience processing delays.